Terms of Service
Last Updated: January 1, 2025
1. Acceptance of Terms
By accessing or using the services provided by Sentinel Owl Technologies ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
Sentinel Owl Technologies provides IT support, managed services, cybersecurity solutions, web development, and related technology services. The specific terms of each service engagement will be outlined in a separate service agreement or statement of work.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when engaging our services
- Maintain the confidentiality of any account credentials
- Use our services only for lawful purposes
- Not interfere with or disrupt our services or systems
- Comply with all applicable laws and regulations
4. Payment Terms
Payment terms will be specified in your service agreement. Unless otherwise agreed, invoices are due within 30 days of receipt. Late payments may be subject to interest charges and/or suspension of services.
5. Intellectual Property
All content, trademarks, and intellectual property on our website and in our services remain the property of Sentinel Owl Technologies or their respective owners. You may not use, copy, or distribute such materials without our express written permission.
6. Limitation of Liability
To the maximum extent permitted by law, Sentinel Owl Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amounts paid by you for the specific service giving rise to the claim.
7. Indemnification
You agree to indemnify and hold harmless Sentinel Owl Technologies, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
8. Termination
Either party may terminate services as specified in the applicable service agreement. We reserve the right to suspend or terminate services immediately for violation of these terms or non-payment.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: cto@sentinelowl.tech
Phone: (202) 571-5099
Service Area: Washington D.C., Maryland, and Northern Virginia